Privacy Policy
Last Updated: October 2026 · SwapNaija.com
SwapNaija ("we", "our", "us") values your privacy and is dedicated to safeguarding the personal information of our users across our website (swapnaija.com) and exchange services. This Privacy Policy outlines our standards for collecting, using, and protecting your data.
1. Information We Collect
When you contact us, request a trade quote, or interact with our platform, we may collect:
- Contact information including your name, email address, and phone number.
- Transaction details including asset type, trading volume, and payout bank information.
- Technical usage information such as IP address, browser type, and device information for security verification.
2. How We Use Your Information
We use your information strictly to:
- Fulfill exchange transactions and disburse Naira bank payouts.
- Communicate with you regarding exchange status, rate updates, and customer support.
- Prevent fraudulent trades, identity theft, and violations of our terms.
3. Data Protection and Confidentiality
We do not sell, rent, or trade your personal information to third parties or advertising brokers. Your transaction records and payout accounts are kept strictly confidential.
4. Security Protocols
We employ modern industry security protocols, encrypted HTTPS web transmissions, and restricted internal access to protect your data from unauthorized access or alteration.
5. Your Rights
You have the right to request access to or deletion of your contact information held in our records. To submit a request, contact us at support@swapnaija.com.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please email support@swapnaija.com.